BOOKING TERMS & CONDITIONS | CARLY WRITES

Terms & Conditions Terms and conditions are implicitly agreed to upon acceptance of a copywriting quote from Carly Writes and or making a booking.

Quotes

Quotes are valid for 14 days from the date of submission.

Carly Writes reserves the right to requote a job if the client makes substantial changes to the brief.

All quotes include an allowance for three sets of revisions. Any further revisions will be charged at $180 per hour.

Confidentiality

Carly Writes agrees to keep all materials supplied by the client confidential and will sign a non-disclosure agreement if required.

The client agrees to indemnify Carly Writes for any claim for compensation or damages as a result of accidental disclosure or loss of information.

Approval

The client is asked to nominate one person as the primary contact and consolidate all client revisions.

If the client has not submitted revisions within 7 days of the first draft being delivered, Carly Writes will assume the copywriting is approved, and a final invoice will be issued.

Copyright

Copyright for any content created for the client remains the intellectual property of Carly Writes until final payment is made.

Carly Writes reserves the right to use selected extracts of content created for clients for promotional purposes unless specifically asked not to do so.

Payment

For service menu work: payment is strictly 14 days.

For quoted jobs: Carly Writes requires a non-refundable 50% deposit before the commencement of your project. Jobs can only be scheduled once this deposit has been received. The balance of payment is required within 7 days of client approval of the final draft.

Liability, Release, and Indemnity

Carly Writes will assume that all materials provided by the client are factual and accurate.

Carly Writes will make every effort to proofread any work submitted to the client, however, we cannot guarantee that all work will be free of typographical, grammatical, or factual errors.

The client indemnifies Carly Writes against any claims or costs that may arise from the appearance of any errors in copywriting provided.

It is the client’s responsibility to submit all copywriting for legal review where required.

Rush Orders

A 25% surcharge will be added to work needed sooner than the advertised turnaround times.

Handling Sensitive Information

Carly Writes commits to handling all project materials with the utmost sensitivity and discretion.

Secure, encrypted channels will be used for all communications and document exchanges to ensure the confidentiality of sensitive information.

Booking and Payment for Uncertain Duration Projects

Initial meetings are intended to gather information to provide a preliminary estimate of the time required for project completion.

Carly Writes will provide regular updates on hours used and project progress. Clients are expected to approve any adjustments to the estimated cap if the scope expands.

A 50% deposit of the estimated total is required to book and begin work on the project, based on the initial estimate. The balance will be invoiced based on actual hours worked, either monthly or upon project completion, as agreed upon with the client.